Luxart consistently exceeded our expectations during the construction and delivery of our new home. Building a new house can be a complex and sometimes intimidating ordeal, but customer-service representative Amanda’s faultless organization, cheerful enthusiasm, and design savvy made the process painless and enjoyable. Our new home was ready when Luxart said it would be, with very few minor corrections needed, all of which were remedied quickly. In many ways our house was even more beautiful than we had expected. Overall, our experience with Luxart has been nothing but positive, and we would heartily recommend Luxart to anyone considering a new house.
Phil and Vicki Comeau
Berkeley Park, Carleton Place
Mike and I wanted to take a minute to thank you for building us what we can truly call a dream home. From the moment we walked into the model home in Carleton Place, we knew that Luxart was the way to go in order to find what our family was looking for. Luxart’s flexibility in customizing a floor plan that worked for us and our family was incredible. We are constantly impressed at the level of customer service that is provided to us and how high of standards Luxart has which reflects in the quality of the homes built. We very much appreciated all of the attentive guidance and consultation in the home selection portion and to see everything put together as an end product makes us that much more confident about choosing Luxart Homes.
The kids absolutely love their new home as well. They ask on a daily basis if they can stay home today to look for deer and turkeys! They are also enjoying all of the windows surrounding the house and especially that the windows are low enough for the kids to see out of is great. We enjoy this feature as well, for the fact that these great big windows allow for so much natural lighting.
I could go on and on about how great Luxart is and has been; so thanks again for doing what you do, and doing it so well. You can bet that we refer your company over any other builder to everyone we know!
Thanks for the beautiful home!
Maggie’s Place Estates
Sending you a special thank you for the beautiful home you’ve built for us. It turned out amazing and we are proud home owner’s in a great community. We both agree we made the best decision on choosing Luxart Homes as our builder. Once again,thank you so much. YOU GUY’S ROCK!
Denis and Linda Bruton
Maggie's Place, Beckwith
This Company is truly the best, we are getting ready to move into our family dream home and cant believe how effortless, professional and smooth the process of building a home has been. We were able to totally customize our home and would highly recommend Luxart to anyone.
Cindy and David McKiver
Maggie's Place, Carleton Place
As a Registered Home Inspector for the Ottawa and surrounding area, I have had vast exposure to virtually every builder in the area. In my opinion, I found Luxart Homes to be one of the top builders in terms of quality, customer service and most importantly after sales support. The choice of building materials and the workmanship of their sub contractors forms a high standard of quality within the home. The support for interior design and selections has created a warm and inviting atmosphere which we absolutely love. As a Building Inspector, and as a satisfied customer, I have and continue to recommend Luxart Homes as one of the best choices a family could make when building their new home.
Certified Engineering Technologist OACETT
Registered Home Inspector OAHI
National Certificate Holder CAHPI
I have been very busy lately but I have been meaning to let you know I am very satisfied with Luxart. Thank you for all your help and effort along the way.
I might have mentioned (several times at the beginning) that I was not optimistic about the challenges involved in doing a new build. It was however necessary in order for the wife and I to get the home we wanted. There was nothing in a resale home that suited us. Due to my situation (relocation moving/new job) I did not have much time to research builders in the area. I can confidently say Luxart was the right choice.
I may have been a skeptical customer but the quality work, and the exceptional customer service has made me proud to own a Luxart built home. I have/will recommend Luxart to others.
Thanks again for the early closing. Closing early allowed my wife and children to get moved into the area and life as a family got back to normal that much sooner.
Best wishes to you. Thank you.
Sheldon and Tracy O'Reilly
Country Lane Estates, Beckwith
The first time we walked into the model home in Berkeley Park we knew we were home! Seeing the quality of the arts and crafts style home it was obvious that Luxart took pride in their work.
Even though it seemed we were apologizing for stopping in every weekend, Amanda made us feel welcome and answered all of our questions. The process of building our new home has been a lot of fun, from the initial planning to the selections process. We were so excited about the possibility of making this house our dream home, and [the owners] were a huge help in making this happen. We couldn’t be happier, and we look forward to filling this house with memories for years to come. Thank you Luxart homes!
Mark & Sara Arruda
Berkeley Park, Carleton Place
We are so pleased with our new home!
From our very first visit to the model home in Ashton Estates, we knew we were looking at quality. Just to be sure, we searched the city to see if we could find another builder that seemed to have what we were looking for. Obviously, we didn’t find it.
Once we had made our decision, we met with you and let you know that we were looking to build a custom home. No problem was your reponse, and you were true to your word. You took all of our ideas, captured exactly what we were looking for, got them translated into plans and produced our beautiful home.
The service, quality of work and craftsmanship has been excellent! You never said no to any of our details and were willing to take all of our suggestions. You certainly made us feel like part of your team.
This wasn’t our first time buliding a home, although it was the first time creating our own plans. All of our previous experience had been building a stock home from builder’s plans.
Our friends and family are envious of how we had no issues and how smoothly things went. We must acknowledge that the after sale service has been tops! In this day and age when customer service is no longer considered to be of value, we can tell you, we are astounded at how you email and touch base with us consistently to ensure that there are no issues with the house. I’ve mentioned this to couple of people and they can’t believe that you call us, and not the opposite!
When we have had any questions, the responses have been quick and efficient – always with excellent results. All in all, we are your biggest fans and wouldn’t hesitate telling everyone and anyone, Luxart Homes is the builder you want to work with.
Amanda and Kris, along with your trades, you have produced a company to be proud of. Congratuations and thank you- job well done!
Nancy Radotic and Glenn Cheam
Country Lane Estates
We are extremely happy with our new home. Workmanship is of the highest quality. We are truly impressed with the after sales service. After a recent wind storm Luxart sent someone to inspect our home before we knew we needed one. Now that is service!
Mark and Dianne Waters
Ashton Creek Estates
We could not be happier with our amazing home and your phenomenal customer service. This is truly our dream home and having friends and family walk through raving about how it is “so us” reassures us that all our selections were perfect. We could not have made this our own with out all of your help and advice when it came to selections. You seemed to know what we wanted more then we knew ourselves.
We have met a few of the neighbors now and they have all had nothing but amazing things to say about both you and Kris.
We can not thank you guys enough and it has been so easy breezy working with you!
I attached a pic of reid enjoying his Luxart brick. He tells everyone to come see his “luxart” lol
Thanks a million.
Ash, Greg Reid and Max
Berkeley Park, Carleton Place
Building with Luxart Homes has been an exciting and rewarding experience. From planning, construction, materials selection and home inspections, Luxart Homes kept us well informed and organized with above-and-beyond standard. There are just too many good things we like to say to this company, but the most significant one is the quality of their work. We were so impressed that the construction team worked so diligently to insure the perfection of the home prior to move in. Speaking of construction, we can’t express ourselves in words on how to thank Kris (co-owner of Luxart Homes). Kris is such an extraordinary man with great talent and full of passion in the home construction business. He is the person who can make everything right the first time. He really took pride in all of his work. Indeed, we are still talking about him when we are sharing the joy of this new home construction experience with our friends and families.
From the project management perspective, Amanda W. has done an outstanding job from A to Z. We are amazed on how she can manage such overwheling tasks flawlessly. She also gave us many good recommendation during the planning and material selections process. Her tremendous effort is fully recognized. We are honoured to tell people that Luxart Home is our builder and we would recommend your services to anyone without a moment’s hesitation.
Terrance & E. L.
Ridgeside Farm Dr., Kanata
I was hoping to get a few minutes this weekend to drop by the model home but time flew and next thing I knew, the weekend was over. The reason is that I wanted to tell you that I really love the house.
[I appreciated] your confidence, professionalism and design expertise in [our] exchanges. It was a terrific experience moving into a brand new house and to have everything completed, on time, down to the smallest detail.
We had absolutely no issue with the closing of the house, we’re extremely grateful for your generosity and extremely pleased with the overall experience with Luxart. I am very proud of this house and most importantly, feel comfortable and “at home’ in it.
A heartfelt thanks to you, Kris and everyone that contributed to building this lovely home.
Marc and Lisa Elgin
Berkeley Park, Carleton Place
I recently accepted a CFO position back out west, and we are in the process of selling our beautiful home you built.
I wish you guys all the best…why don’t you move to Alberta and build out there..there are lots of rich farmers and oil people that would buy your excellent quality of houses! (kidding..well sort of..its true!)
Take care all the best!
Dean and Shauna Orlando
Canadian Dr., Canadian Golf and Country Club